On Wed, 14 Jan 2004 07:22:09 -0700, "RG" wrote:


Sounds like perhaps you're with Encompass, formerly known as CNA?

Used to be and they wrote a terrific policy - affordable too. The
current policies are a custom job done by an attorney for personal and
business reasons.


I've been with CNA/Encompass for 13 years, using their USP Elite product,
and really like the concept of a single policy covering all property and
casualty risks, including excess liability. Very well written coverage.
Sounds like you've taken that concept even further with your custom package.
Good move.

Didn't have a lot of choice what with insuring the kids cars, my
boats, some investment real estate, yada, yada, yada. :)

I will say this - CNA was a great company to work with - had a couple
of claims and they didn't even burp - no cancellation, no nothing,.
adjusters very cooperative and knowledgable - couldn't ask for better
service.

Later,

Tom
S. Woodstock, CT
----------
"My rod and my reel - they comfort me."

St. Pete, 12 Lb. Test

I will say this - CNA was a great company to work with - had a couple
of claims and they didn't even burp - no cancellation, no nothing,.
adjusters very cooperative and knowledgable - couldn't ask for better
service.


My experience as well. Call the claims dept., tell them the problem, fax
them a quote, a check's in the mail the next day. Simply outstanding
customer service. Always felt I was paying a premium price for a premium
product, which is the way I prefer to do things. I've never regretted
buying quality in any purchase ever made. Frequently have regretted
purchases made based on price alone.