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OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
If only GM would buy off J.D. Power they too could dominate the Annual
Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Toyota And Lexus Dominate J.D. Power And Associates 2003 Initial Quality Study Torrance, CA - Toyota and Lexus once again dominated the annual J.D. Power and Associates Initial Quality Study which measures problems per 100 vehicles in the first 90 days of ownership. Toyota and Lexus vehicles ranked highest in 6 of 16 segments with Lexus vehicles topping every segment in which they compete. The Lexus LS 430 premium luxury sedan had the fewest problems of any vehicle in the study for the seventh consecutive year. Other Lexus vehicles at the top of their respective segments included the GS 430/300 sport sedans, ES 300 luxury sedan and the Lexus RX 300 luxury utility vehicle. Toyota vehicles at the head of their segments were the Toyota Prius in the compact car segment and the Toyota Highlander in the midsize SUV segment. "We are passionate about building quality into our vehicles," said Mark Templin, Lexus vice president of service, parts, customer satisfaction and training. "It's not merely a process for us...it's our culture. This study is one of the leading indications that our efforts are effective." In addition to awards for individual models, Toyota plants also scored well in the study, sweeping the Asia Pacific Plant awards including the Platinum Award for the Tahara plant which makes LS and GS, the Motomachi Plant that builds Prius and the Tsutsumi plant where the ES 300 and Camry are built. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota andLexus
Spam Me Please wrote:
If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Toyota And Lexus Dominate J.D. Power And Associates 2003 Initial Quality Study Torrance, CA - Toyota and Lexus once again dominated the annual J.D. Power and Associates Initial Quality Study which measures problems per 100 vehicles in the first 90 days of ownership. Toyota and Lexus vehicles ranked highest in 6 of 16 segments with Lexus vehicles topping every segment in which they compete. The Lexus LS 430 premium luxury sedan had the fewest problems of any vehicle in the study for the seventh consecutive year. Other Lexus vehicles at the top of their respective segments included the GS 430/300 sport sedans, ES 300 luxury sedan and the Lexus RX 300 luxury utility vehicle. Toyota vehicles at the head of their segments were the Toyota Prius in the compact car segment and the Toyota Highlander in the midsize SUV segment. "We are passionate about building quality into our vehicles," said Mark Templin, Lexus vice president of service, parts, customer satisfaction and training. "It's not merely a process for us...it's our culture. This study is one of the leading indications that our efforts are effective." In addition to awards for individual models, Toyota plants also scored well in the study, sweeping the Asia Pacific Plant awards including the Platinum Award for the Tahara plant which makes LS and GS, the Motomachi Plant that builds Prius and the Tsutsumi plant where the ES 300 and Camry are built. I don't understand GM at all. Last summer I rented a full-size Pontiac sedan for 10 days. It was an almost new car, with under 1500 miles. It was, to put it mildy, a piece of crap. Pieces and parts were falling off, the ride was lousy and the rear suspension felt like something out of the horse-and-buggy era. And the trunk was laughable. I've been in other late model GM cars, including a couple of Escalades, which should be top of the line, but they were not. The Ford products seem better to me in terms of ride, fit and finish. Friends who own them, however, tell me the GM trucks are pretty good. -- Email sent to will never reach me. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
GM's quality is not on a par with some others. I owned a Cadillac and sold
it after 2 years. The transmission would roar like a tornado whenever it rained. GM replaced the trans. and still could not solve the problem. Now if they had only asked if I enjoyed the load noise they would have gotten a better JD Powers report. "Harry Krause" wrote in message ... Spam Me Please wrote: If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Toyota And Lexus Dominate J.D. Power And Associates 2003 Initial Quality Study Torrance, CA - Toyota and Lexus once again dominated the annual J.D. Power and Associates Initial Quality Study which measures problems per 100 vehicles in the first 90 days of ownership. Toyota and Lexus vehicles ranked highest in 6 of 16 segments with Lexus vehicles topping every segment in which they compete. The Lexus LS 430 premium luxury sedan had the fewest problems of any vehicle in the study for the seventh consecutive year. Other Lexus vehicles at the top of their respective segments included the GS 430/300 sport sedans, ES 300 luxury sedan and the Lexus RX 300 luxury utility vehicle. Toyota vehicles at the head of their segments were the Toyota Prius in the compact car segment and the Toyota Highlander in the midsize SUV segment. "We are passionate about building quality into our vehicles," said Mark Templin, Lexus vice president of service, parts, customer satisfaction and training. "It's not merely a process for us...it's our culture. This study is one of the leading indications that our efforts are effective." In addition to awards for individual models, Toyota plants also scored well in the study, sweeping the Asia Pacific Plant awards including the Platinum Award for the Tahara plant which makes LS and GS, the Motomachi Plant that builds Prius and the Tsutsumi plant where the ES 300 and Camry are built. I don't understand GM at all. Last summer I rented a full-size Pontiac sedan for 10 days. It was an almost new car, with under 1500 miles. It was, to put it mildy, a piece of crap. Pieces and parts were falling off, the ride was lousy and the rear suspension felt like something out of the horse-and-buggy era. And the trunk was laughable. I've been in other late model GM cars, including a couple of Escalades, which should be top of the line, but they were not. The Ford products seem better to me in terms of ride, fit and finish. Friends who own them, however, tell me the GM trucks are pretty good. -- Email sent to will never reach me. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota andLexus
Harry,
This has nothing to do with make or model of vehicle. If you don't understand this, then you never rented a car when you were young. :^) -JimL Harry Krause wrote: I don't understand GM at all. Last summer I rented a full-size Pontiac sedan for 10 days. It was an almost new car, with under 1500 miles. It was, to put it mildy, a piece of crap. Pieces and parts were falling off, the ride was lousy and the rear suspension felt like something out of the horse-and-buggy era. And the trunk was laughable. (removed) |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota andLexus
JimL wrote:
Harry, This has nothing to do with make or model of vehicle. If you don't understand this, then you never rented a car when you were young. :^) -JimL Harry Krause wrote: I don't understand GM at all. Last summer I rented a full-size Pontiac sedan for 10 days. It was an almost new car, with under 1500 miles. It was, to put it mildy, a piece of crap. Pieces and parts were falling off, the ride was lousy and the rear suspension felt like something out of the horse-and-buggy era. And the trunk was laughable. (removed) Yeah, yeah, yeah, but this wasn't a Shelby Mustang. It was a maroon Pontiac sedan, probably last rented by a dyslexic republican. -- Email sent to will never reach me. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
On Mon, 03 Nov 2003 20:22:09 -0500, Harry Krause
wrote: I don't understand GM at all. Last summer I rented a full-size Pontiac sedan for 10 days. It was an almost new car, with under 1500 miles. It was, to put it mildy, a piece of crap. I do a lot of traveling, and hence, rent a lot of cars. I remember when the Chevy Malibu was being positioned as the "Accord Killer." Laughable. My Mailbu rental had less then 100 miles on it, and the panel that houses the power window switches was already falling out of the door. The plastic is cheap, the attention to detail terrible, and the fit and finish even worse. The Accord is like a Rolls Royce compared to anything GM makes, never mind an Acura or Lexus. It's sad, because GM really could build a good vehicle. I'm convinced that they'd be near bankrupt if it weren't for the rental car companies buying all of their sedans. If Toyota, Nissan and Honda ever got real serious about the full-size truck market (which it seem now they are), GM in Ford will be in a world of hurt. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
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OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
"Spam Me Please" wrote in message
news:YTCpb.75747$ao4.209501@attbi_s51... If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Surprise winner? Sounds like JD Power got the same survey results as Consumer Reports comes up with when it does its similar study. No surprise. American cars have been crap since the mid to late 1970s. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
Doug, are you suggesting that JD Powers can not be bought for the highest
bidder? Gould is positive that all of JD Powers surveys are biased and are sold to the highest bidder, don't tell me that others agree with JD Powers. "Doug Kanter" wrote in message ... "Spam Me Please" wrote in message news:YTCpb.75747$ao4.209501@attbi_s51... If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Surprise winner? Sounds like JD Power got the same survey results as Consumer Reports comes up with when it does its similar study. No surprise. American cars have been crap since the mid to late 1970s. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
Their results correlate nicely with the opinions of a ****load of Toyota
owners, plenty of mechanics, with my own experiences with the cars over 25 years, and most important, with the results of Consumer Reports studies. Perhaps this is the real question: Based not on cynicism, but on your thoughts about Toyota products, why do you feel the survey results are tainted? "Spam Me Please" wrote in message news:bFaqb.81533$mZ5.558657@attbi_s54... Doug, are you suggesting that JD Powers can not be bought for the highest bidder? Gould is positive that all of JD Powers surveys are biased and are sold to the highest bidder, don't tell me that others agree with JD Powers. "Doug Kanter" wrote in message ... "Spam Me Please" wrote in message news:YTCpb.75747$ao4.209501@attbi_s51... If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Surprise winner? Sounds like JD Power got the same survey results as Consumer Reports comes up with when it does its similar study. No surprise. American cars have been crap since the mid to late 1970s. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
Doug, I agree that Toyota is generally thought to be an excellent car, I
also think that JD Powers surveys are fairly accurate, and at no time would they deliberate bias their survey. Gould thinks they do. "Doug Kanter" wrote in message ... Their results correlate nicely with the opinions of a ****load of Toyota owners, plenty of mechanics, with my own experiences with the cars over 25 years, and most important, with the results of Consumer Reports studies. Perhaps this is the real question: Based not on cynicism, but on your thoughts about Toyota products, why do you feel the survey results are tainted? "Spam Me Please" wrote in message news:bFaqb.81533$mZ5.558657@attbi_s54... Doug, are you suggesting that JD Powers can not be bought for the highest bidder? Gould is positive that all of JD Powers surveys are biased and are sold to the highest bidder, don't tell me that others agree with JD Powers. "Doug Kanter" wrote in message ... "Spam Me Please" wrote in message news:YTCpb.75747$ao4.209501@attbi_s51... If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Surprise winner? Sounds like JD Power got the same survey results as Consumer Reports comes up with when it does its similar study. No surprise. American cars have been crap since the mid to late 1970s. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
Toyota is a fantastic manufacturer. They make small incremetal changes each
model year. No big redesigns of the running gear in a year. The 1993 enging is not that much different than a 2003 engine. Makes for a very dependable running gear. Handling could be improved. The US makers seem to have to change big every 3-5 years, so they are always in the debug mode. Other than Honda and Toyota, the other Japanese makes products have sucked for a long time. A Nissan was allways a rattletrap after a year or so. The other thing about Japanese vehicles, is they share a lot of the same components. Would be anti-trust here. My Isusu pickup had the same distributor as a Datsun. "Doug Kanter" wrote in message ... Their results correlate nicely with the opinions of a ****load of Toyota owners, plenty of mechanics, with my own experiences with the cars over 25 years, and most important, with the results of Consumer Reports studies. Perhaps this is the real question: Based not on cynicism, but on your thoughts about Toyota products, why do you feel the survey results are tainted? "Spam Me Please" wrote in message news:bFaqb.81533$mZ5.558657@attbi_s54... Doug, are you suggesting that JD Powers can not be bought for the highest bidder? Gould is positive that all of JD Powers surveys are biased and are sold to the highest bidder, don't tell me that others agree with JD Powers. "Doug Kanter" wrote in message ... "Spam Me Please" wrote in message news:YTCpb.75747$ao4.209501@attbi_s51... If only GM would buy off J.D. Power they too could dominate the Annual Initial Quality Study. GM execs should be fired for being so stupid as to ignore such a easy maneuver to improve quality. Surprise winner? Sounds like JD Power got the same survey results as Consumer Reports comes up with when it does its similar study. No surprise. American cars have been crap since the mid to late 1970s. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota and Lexus
"Spam Me Please" wrote in message
news:KXaqb.81685$mZ5.559381@attbi_s54... Doug, I agree that Toyota is generally thought to be an excellent car, I also think that JD Powers surveys are fairly accurate, and at no time would they deliberate bias their survey. Gould thinks they do. I see. I didn't realize Chuck had that opinion. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota andLexus
I've owned Toyota's I liked, Fords sucked and I lemon lawed it), and
lately traded my old 3/4 ton Silverado (which BTW never had a problem till a fuel pump crapped out) On a newer 02 model Silverado 8.1 Vortec HD 2500 4x4. With 6000 miles on it the engine sounds like a piece of crap, It started out as a knock when cold, but now knocks constantly, GM apparently screwed up the clearance's, put out a TSB on it then retracted it saying its "Carbon Buildup" BS is all I get from them, But hey it looks good in the !@#$%%& driveway tho, www.pistonslap.com tells the tale, UD http://community.webtv.net/capuglyda...inUglyDansJack |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota andLexus
"UglyDan®©T" wrote in message
... GM apparently screwed up the clearance's Maybe this is why, after 2-3 years on the road, GM truck exhausts smell like a car shouldn't smell until they've reached 200,000 miles. |
OT Surprise Winner of JD Powers 2003 Best Auto is ToyotaandLexus
(Doug=A0Kanter)wrote
Maybe this is why, after 2-3 years on the road, GM truck exhausts smell like a car shouldn't smell until they've reached 200,000 miles. I don't know about that, but I'd guess the knock is so annoying nobody is willing to get close enuf to get a whiff! UD http://community.webtv.net/capuglyda...inUglyDansJack |
OT Surprise Winner of JD Powers 2003 Best Auto is ToyotaandLexus
"UglyDan®©T" wrote in message
... (Doug Kanter)wrote Maybe this is why, after 2-3 years on the road, GM truck exhausts smell like a car shouldn't smell until they've reached 200,000 miles. I don't know about that, but I'd guess the knock is so annoying nobody is willing to get close enuf to get a whiff! UD Well hell....when the typical piston/cylinder fit tolerance is 1/4" plus or minus 1/2", whattya expect? :-) Not as bad as Chrysler minivans or Neons, but almost. |
OT Surprise Winner of JD Powers 2003 Best Auto is Toyota andLexus
(basskisser) wrote
Wow, that's a lot of money to spend on something that knocks 6k on it! I'm surprised that GM isn't trying to clean up behind themselves, and are instead saying it's carbon! Is that pretty much the end? Are you still trying to get satisfaction, or is it a dead issue? At the moment its a dead issue,They offered me a new truck, of course if I pay the difference! I refused, Just looking at the new ones makes me want to puke, Butt Ugly! They countered offering to up the 3/36 to 7/100.000 warranty,but I haven't made up my mind yet, Never thot I'd hope for it to blow up, but thats pretty much the case at the moment. UD |
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