"Reginald P. Smithers III, Esq." wrote in message
...


Eisboch,
There is a good chance that "Norton" screen is actually a Trojan that is
sending you to a "Norton Phishing" site (and not a real Norton site) so
you will provide them with your credit card info. I had a neighbor who
picked up that virus and it was a bitch to get rid of. You had to delete
the start up line, manually delete the file it referenced, and then reboot
in safe mode to completely remove it.

You might be able to remove it using AVG but it does sound to me like you
have picked up a Trojan.

Anything is possible, but I doubt it. It's a brand new computer and the
Norton screen came up during the initial start up and program loading of the
computer. This was 4 days before it was ever connected to the Internet.

It first came up with the initial start up after loading Windows, etc. (as
it should). I clicked on the "close without installing" because I didn't
want to install Norton. It still pops up whenever I do a cold reboot, and
I continue to click "close without installing".

This morning I tried to install the free AVG program. Windows on the new
computer was unable to install it because it doesn't recognize ".php" files.
I suppose I can find the software to do it, but I think I'll just buy the
"Pro" version and be done with it.

Eisboch

On Thu, 01 Jan 2009 11:12:10 -0500, Eisboch wrote:


This morning I tried to install the free AVG program. Windows on the
new computer was unable to install it because it doesn't recognize
".php" files. I suppose I can find the software to do it, but I think
I'll just buy the "Pro" version and be done with it.

You have to go back to that index.php url and download what it points
to. PHP is a scripting language used for dynamic content. It is not the
program itself.

wrote in message
t...
On Thu, 01 Jan 2009 11:12:10 -0500, Eisboch wrote:


This morning I tried to install the free AVG program. Windows on the
new computer was unable to install it because it doesn't recognize
".php" files. I suppose I can find the software to do it, but I think
I'll just buy the "Pro" version and be done with it.

You have to go back to that index.php url and download what it points
to. PHP is a scripting language used for dynamic content. It is not the
program itself.


Oh. Thanks.

I thought it had something to do with hemorrhoids. :-)

Eisboch

Eisboch wrote:

"Reginald P. Smithers III, Esq." wrote in message
...


Eisboch,
There is a good chance that "Norton" screen is actually a Trojan that
is sending you to a "Norton Phishing" site (and not a real Norton
site) so you will provide them with your credit card info. I had a
neighbor who picked up that virus and it was a bitch to get rid of.
You had to delete the start up line, manually delete the file it
referenced, and then reboot in safe mode to completely remove it.

You might be able to remove it using AVG but it does sound to me like
you have picked up a Trojan.

Anything is possible, but I doubt it. It's a brand new computer and
the Norton screen came up during the initial start up and program
loading of the computer. This was 4 days before it was ever connected
to the Internet.

It first came up with the initial start up after loading Windows, etc.
(as it should). I clicked on the "close without installing" because I
didn't want to install Norton. It still pops up whenever I do a cold
reboot, and I continue to click "close without installing".

This morning I tried to install the free AVG program. Windows on the
new computer was unable to install it because it doesn't recognize
".php" files. I suppose I can find the software to do it, but I think
I'll just buy the "Pro" version and be done with it.

Eisboch



Two words:

Zone Alarm...
-----------------
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Access your favorite newsgroups from home or on the road
-----------------

Eisboch wrote:

"Reginald P. Smithers III, Esq." wrote in message
...


Eisboch,
There is a good chance that "Norton" screen is actually a Trojan that
is sending you to a "Norton Phishing" site (and not a real Norton
site) so you will provide them with your credit card info. I had a
neighbor who picked up that virus and it was a bitch to get rid of.
You had to delete the start up line, manually delete the file it
referenced, and then reboot in safe mode to completely remove it.

You might be able to remove it using AVG but it does sound to me like
you have picked up a Trojan.

Anything is possible, but I doubt it. It's a brand new computer and
the Norton screen came up during the initial start up and program
loading of the computer. This was 4 days before it was ever connected
to the Internet.

It first came up with the initial start up after loading Windows, etc.
(as it should). I clicked on the "close without installing" because I
didn't want to install Norton. It still pops up whenever I do a cold
reboot, and I continue to click "close without installing".

This morning I tried to install the free AVG program. Windows on the
new computer was unable to install it because it doesn't recognize
".php" files. I suppose I can find the software to do it, but I think
I'll just buy the "Pro" version and be done with it.

Eisboch




Considering the known removal problems with Norton, Reggie's suggestion
borders on the insane.

You downloaded the wrong file from AVG...it's an *.exe file.

Go he

http://free.avg.com/download-avg-ant...s-free-edition


Look at the bottom of the left hand column that describes features.

Click on that button that sez download...it'll go to another download
screen. Click on the "download now" button for the freebie.

If you get into a VISTA jam, call me.

"Boater" wrote in message
...

You downloaded the wrong file from AVG...it's an *.exe file.

Go he

http://free.avg.com/download-avg-ant...s-free-edition


Look at the bottom of the left hand column that describes features.

Click on that button that sez download...it'll go to another download
screen. Click on the "download now" button for the freebie.

If you get into a VISTA jam, call me.


Ah! I found the right one. Actually I initially did exactly as you
described, but when I clicked on the "download now" freebie button, it
downloaded a file called "index.php". In fact, I just did it again and it
tried to load the .php file again. But, then I clicked on the
"Installation Files" tab on the page and found the .exe download. Got it
and will install it in a bit.

Thanks.

Eisboch

Boater wrote:
Eisboch wrote:

"Reginald P. Smithers III, Esq." wrote in message
...


Eisboch,
There is a good chance that "Norton" screen is actually a Trojan that
is sending you to a "Norton Phishing" site (and not a real Norton
site) so you will provide them with your credit card info. I had a
neighbor who picked up that virus and it was a bitch to get rid of.
You had to delete the start up line, manually delete the file it
referenced, and then reboot in safe mode to completely remove it.

Considering the known removal problems with Norton, Reggie's suggestion
borders on the insane.

Harry K. Krause,
Considering that the fact that you are such a brilliant IT professional,
I am surprised you are not familiar with the Trojan disguised as Norton
Antivirus. Here are articles discussing the Norton AntiVirus Trojan and
the instructions on how to remove the Trojan, and the importance of
deleting the files in Safe Mode and running the a real antivirus program
in both regular and safe mode.

http://www.globalsecuritymag.com/Sop...,20080923,5135

Video showing the "Phishing" Norton site.
http://www.net-security.org/malware_...hp?id=993&MENU

http://www.damntrojan.com/fake-norton-antivirus-ad

How to remove Fake Norton AntiVirus.
http://www.sophos.com/support/disinfection/trojan.html

Eisboch wrote:

"Reginald P. Smithers III, Esq." wrote in message
...


Eisboch,
There is a good chance that "Norton" screen is actually a Trojan that
is sending you to a "Norton Phishing" site (and not a real Norton
site) so you will provide them with your credit card info. I had a
neighbor who picked up that virus and it was a bitch to get rid of.
You had to delete the start up line, manually delete the file it
referenced, and then reboot in safe mode to completely remove it.

You might be able to remove it using AVG but it does sound to me like
you have picked up a Trojan.

Anything is possible, but I doubt it. It's a brand new computer and
the Norton screen came up during the initial start up and program
loading of the computer. This was 4 days before it was ever connected
to the Internet.

It first came up with the initial start up after loading Windows, etc.
(as it should). I clicked on the "close without installing" because I
didn't want to install Norton. It still pops up whenever I do a cold
reboot, and I continue to click "close without installing".

This morning I tried to install the free AVG program. Windows on the
new computer was unable to install it because it doesn't recognize
".php" files. I suppose I can find the software to do it, but I think
I'll just buy the "Pro" version and be done with it.

Eisboch


Since you are confident it is not a virus, Here is the Norton Removal
Tool and an Revo uninstaller to remove all traces of Norton.

http://service1.symantec.com/Support...05033108162039
http://www.download.com/Revo-Uninsta...html?tag=mncol

On Fri, 02 Jan 2009 08:11:37 -0500, "Reginald P. Smithers III, Esq."
wrote:

Eisboch wrote:

"Reginald P. Smithers III, Esq." wrote in message
...


Eisboch,
There is a good chance that "Norton" screen is actually a Trojan that
is sending you to a "Norton Phishing" site (and not a real Norton
site) so you will provide them with your credit card info. I had a
neighbor who picked up that virus and it was a bitch to get rid of.
You had to delete the start up line, manually delete the file it
referenced, and then reboot in safe mode to completely remove it.

You might be able to remove it using AVG but it does sound to me like
you have picked up a Trojan.

Anything is possible, but I doubt it. It's a brand new computer and
the Norton screen came up during the initial start up and program
loading of the computer. This was 4 days before it was ever connected
to the Internet.

It first came up with the initial start up after loading Windows, etc.
(as it should). I clicked on the "close without installing" because I
didn't want to install Norton. It still pops up whenever I do a cold
reboot, and I continue to click "close without installing".

This morning I tried to install the free AVG program. Windows on the
new computer was unable to install it because it doesn't recognize
".php" files. I suppose I can find the software to do it, but I think
I'll just buy the "Pro" version and be done with it.

Eisboch


Since you are confident it is not a virus, Here is the Norton Removal
Tool and an Revo uninstaller to remove all traces of Norton.

http://service1.symantec.com/Support...05033108162039
http://www.download.com/Revo-Uninsta...html?tag=mncol



Thanks for the Revo link. I'm going to try the uninstaller out today.

"Reginald P. Smithers III, Esq." wrote in message
news

Since you are confident it is not a virus, Here is the Norton Removal Tool
and an Revo uninstaller to remove all traces of Norton.

http://service1.symantec.com/Support...05033108162039
http://www.download.com/Revo-Uninsta...html?tag=mncol


I was tempted to try, but with my luck I'll screw something up.
After finally finding the correct AVG download, I tried to install it and
got a window telling me my computer already has an anti-virus program
running and I should remove it before installing AVG. So, I aborted the
install.

This is the stuff that starts to drive me crazy because although the
computer came bundled
with Norton, I've never officially "installed" it. So what anti-virus
program
is the AVG install talking about? I can only assume it's Norton.

I appreciate all the help and advice but since I lack the experience and
knowledge with and of
computers that some of you people have, I've decided to deliver it to the
Geek Squad over at
Best Buy and ask them to completely delete Norton and install AVG. For me,
that's the
safest course of action.

Eisboch